Privacy Policy

Last Updated: October 24, 2023

At RagaAI, we are committed to maintaining the trust and confidence of our visitors to our web site and our clients. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

1. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available.

• Personal Data: Name, email address, phone number, and professional details provided during consultation requests.
• Audio Data: Sound files uploaded for AI-powered music analysis or sound engineering processing.
• Technical Data: IP addresses, browser type, and interaction patterns with our technical blog.

2. How We Use Collected Information

RagaAI may collect and use Users' personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order.

3. Data Protection and Security

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

4. Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

5. Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us at info@ragaai.co.in to assist you.

6. Changes to This Privacy Policy

RagaAI has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.